ibosport link Privacy Policy

This page describes what data we collect when you use ibosport link and how we keep that data protected. We collect information necessary to verify your identity, process deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and ensure compliance with applicable regulations.

We understand that privacy is central to trust. We do not sell your personal information to third parties, and we use your data only for operational purposes on ibosport link. Our servers may be located outside your jurisdiction, but we apply consistent data protection standards across all processing.

If you have questions about how we handle your data or wish to exercise rights over your information, contact our support team. We respond to data requests within 30 days. Our privacy policy is reviewed and updated periodically to reflect changes in our platform and applicable law.

Information We Collect on ibosport link

We collect information directly from you when you create an account on ibosport link. This includes your email address, phone number, full name, date of birth, and residential address. We also request identity documents (government-issued ID, proof of address) to verify your identity before permitting deposits and withdrawals. This verification process is mandatory to comply with anti-money-laundering regulations and to protect your account.

When you deposit or withdraw funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank account (mobile banking, local payment, online payment, e-wallet), we collect transaction records including the amount, method, timestamp, and your payment account details. We retain these records for accounting and dispute resolution. We do not store your payment passwords or card security codes.

We also collect information automatically when you use ibosport link. This includes your IP address, browser type, device information, and pages visited. We use cookies and similar tracking technologies to remember your login session, track your preferences, and analyze how you interact with our platform. You can manage cookie settings in your browser; disabling cookies may affect your experience on ibosport link.

Data retention: We retain your identity documents for the duration of your ibosport link account plus seven years for regulatory compliance. Transaction records are kept indefinitely for audit purposes.

How We Use Your Data

We use your personal data on ibosport link for the following purposes: account creation and verification, processing deposits and withdrawals, calculating account balances and game results, complying with legal and regulatory obligations, investigating disputes, and preventing fraud. We do not use your data for marketing purposes unless you explicitly consent. We may send you notifications about account activity, game results, or promotional offers—you can disable these in your account settings on ibosport link.

Our staff access your data only as needed to provide customer support, investigate disputes, or conduct compliance reviews. We apply access controls so that only authorized personnel can view sensitive information. We train our team on data protection principles and require them to maintain confidentiality.

We analyze aggregated data (not linked to your name or identity) to improve ibosport link—understanding which games are popular, which payment methods are most used, and which geographic regions show high activity. This analysis helps us optimize our platform and allocate resources efficiently.

Third-Party Data Processors

We share your data with third-party service providers only as necessary to operate ibosport link. These include payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and your bank), hosting providers, identity-verification vendors, and compliance partners. We require all processors to protect your data according to standards equivalent to our own and to use your data only for the services we contract them to provide.

Our servers are hosted by third-party data centers, and your data may be stored in multiple geographic locations including outside Indonesia. We select processors with strong security records and conduct periodic audits to verify compliance. If we become aware that a processor has mishandled your data, we take immediate action.

Your Rights and Data Subject Requests

You have the right to request a copy of the personal data we hold about you on ibosport link. You also have the right to request correction of inaccurate data, deletion of data we no longer need (subject to legal retention requirements), and portability of your data in a structured format. To exercise these rights, contact our support team with your request details.

We will not charge you for these requests and will respond within 30 days. We may ask you to verify your identity before providing sensitive information. If you disagree with our response, you have the right to lodge a complaint with your local data protection authority.

We may decline to delete data that we are legally required to retain (e.g., transaction records for anti-money-laundering compliance). In such cases, we will explain the legal basis for retention and the duration we must keep the data.

Data protection summary

  • We collect only information necessary for account operation and regulatory compliance
  • We do not sell your data to third parties or use it for marketing without consent
  • We encrypt sensitive data and protect it with access controls
  • You can request a copy of your data, correct it, or request deletion (subject to legal holds)
  • We respond to data requests within 30 days

Cookies and Tracking Technologies

We use cookies to remember your login state on ibosport link, to track your preferences (language, notification settings), and to analyze how you navigate our platform. Some cookies are essential for ibosport link to function—disabling these will prevent you from logging in. Other cookies are optional and used for analytics and personalization.

You can manage cookies through your browser settings. Most browsers allow you to block cookies entirely or to receive a prompt before a cookie is stored. Be aware that blocking essential cookies will impair your ability to use ibosport link. We respect "Do Not Track" browser signals and do not track your activity across other websites.

Security Measures

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or loss. This includes encryption of data in transit (HTTPS), encryption at rest for sensitive fields, firewalls, intrusion detection, and regular security audits. Our staff access your data only with authentication and are bound by confidentiality agreements.

While we maintain strong security practices, no system is completely immune to breach. If we discover unauthorized access to your ibosport link account or personal data, we will notify you immediately and take steps to mitigate harm. You are responsible for maintaining the confidentiality of your password and login credentials.

International Data Transfer

Your data on ibosport link may be stored on servers located outside Indonesia. We transfer your data internationally only with appropriate safeguards. For transfers to countries without an adequacy finding, we use standard contractual clauses (SCCs) or other approved mechanisms. By creating an account on ibosport link, you consent to international data transfer subject to these protections.

Contact and Jurisdiction

If you have questions about this privacy policy or wish to exercise rights over your data on ibosport link, contact our support team via the support channel in your account. We respond during standard business hours and aim to address inquiries within one business day. For data subject requests, send a detailed message specifying what data you seek or what right you wish to exercise.

This privacy policy is governed by the laws applicable to the jurisdiction in which ibosport link is registered and operated. We may update this policy periodically—continued use of ibosport link after updates means you accept the revised policy. We will notify you of material changes via email or in-app notification.

Our commitment is to operate ibosport link transparently and to handle your data responsibly. We believe that clear communication about data practices builds trust and gives you confidence that your information is protected.